Senior Product Manager - Documents Management System

Senior Product Manager - Documents Management System

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

Clio’s suite of products is rapidly expanding, and the needs of our users are diverse and constantly evolving.

The most recent evolution is the formation of Clio’s Enterprise division which currently comprises Share Do (shortly to be named Clio Operate) and vLex Vincent. We strongly believe that this consolidated set of products represents a category defining client proposition that can act as an enabler for “untethered growth” for our legal clients. So far our clients agree and Operate grew revenue by ~100% in 2025.

In order to achieve this vision, we are hiring for a Senior Product Manager to lead the development and evolution for our Documents team.

Our mission is to build the best in class document management and drafting experience for our customers.

The documents product manager is responsible for:

• Managing the multi-channel receipt and storage of all documents (Share Do provides an adapter on top of DMS’s including Net Docs, iManage and O365)
• Providing a rich set of Document-centric tools including bundling, splitting and more
• Delivering a best in class Document Drafting experience including AI drafting

Document management is a specialist domain that needs to be world class for our law firm clients and the ideal candidate would have worked in this area extensively.

• Strong experience in Documents & Drafting:
  We have worked extensively in document management.
• Entrepreneurial and ownership mentality:
  You care about details and can advocate for change even in areas that aren’t directly yours (without being a jerk). Think deeply, act quickly.
• Crystal clear communication:
  You can distill deeply complex and technical concepts into something our customers and the rest of the business can understand.
• Outcomes-focused:
  You obsess over maximizing impact for our customers and the business at every step in product development.
• Customer-obsessed:
  You talk to customers all the time (weekly, at least), and understand deeply how they want to get their work done.
• Collaboration:
  
  You’re a delightful and effective collaborator with everyone in the business.

• Develop and execute a product vision, strategy and roadmap aligning with Clio's overarching business objectives and customer needs.
• Understand customer needs and think deeply on how best to solve these issues.
• Work cross-functionally with other product managers, engineers, designers, and stakeholders to deliver high-quality product changes.

• Oversee the entire product lifecycle from ideation to launch.
• Use data and customer insights to track key metrics and performance indicators, identifying opportunities for product optimization and continuous improvement.
• Produce end-user, configurator and developer materials to assist our partners, clients and the general Share Do community in better utilizing our platform.

• Collaborate closely with key stakeholders, including customers and other Clio product teams, to gather insights, feedback, and requirements that inform product development and improvements.
• Build and maintain strong relationships with internal teams, ensuring alignment across departments and effective communication of product goals and milestones.

• Over 4 years of product management experience in the tech industry, with a proven track record of managing and enhancing complex software products or platforms.
• Experience working with applications that support document management is essential.
• Experience designing and building technical products for volume usage.
• Strong business and metrics focus.
• Experience conducting user research, gathering feedback, and using data to inform product decisions that enhance the user experience.
• Proven ability to lead cross-functional teams and collaborate effectively with stakeholders across product, engineering, design, marketing, and sales teams.
• Excellent communication skills with the ability…