Head of Software Sales

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As the Head of Software Sales you will lead both direct and a virtual team to create and drive the Software Sales strategy. You will execute this strategy alongside the team ensuring alignment with overall business objectives and wider targets.

The direct team will include specialist sales people. You will be accountable for the performance and growth of the Software business. This role demands a strategic thinker with strong leadership skills, commercial acumen, and the ability to foster collaboration and innovation across direct and virtual teams

This role exists to drive strategic leadership, mentoring, and inspiration aligned to cross-functional teams within key business units-including OCTO, Partner Management (PPM), Commercial teams and Marketing-while ensuring alignment to CDW's overarching sales objectives.

The Head of Software Sales is accountable for actively shaping and executing the Software strategy across short and long term horizons, fostering an environment of innovation, accountability, and high-quality delivery. By managing financial and performance metrics, nurturing internal and external relationships, and cultivating a culture of continuous improvement, the role ensures that team efforts directly contribute to sustainable revenue growth and enhanced customer outcomes.

The primary objectives of the role are:

• To deliver exceptional internal and external customer experiences and outcomes aligned to our Software sales motions and portfolio whilst also driving a profitable outcome for CDW
• To clearly define the Software go to market, which capability areas we focus on and how we continue to manage and grow a positive P&L within this team
• To work in partnership with various internal business units, supporting initiatives that drive improvements to the way we operate through process and platform, always demonstrating balanced flexibility and a passion to engage
• To create and evolve learning and development programmes (in collaboration with other business units) ensuring co-workers are continuing to develop individually and in line with business objectives

• Build the UK's best Software Sales business by leading and developing this pillar (consisting of a core set of go to markets)
• Proactively drive exceptional and consistent customer and seller experiences innovating our delivery model, drive increased opportunity win rates and customer up/cross sell through progressive and credible presales expertise - Always seeking to 'raise the bar'
• Create and execute on a business plan which is aligned to CDW's business strategy and delivers profitable outcomes
• Be confident and comfortable running a P&L aligned to annual business objectives where relevant
• Continue to evolve the business unit to ensure relevance and forward thinking - never standing still
• Proactively engage with sales leadership, sellers, and the wider business to assess and support opportunities in various stages of flight considering resource requirements and constraints
• Develop market insights and competitive intelligence in collaboration with the Solution Sales leadership team, Office of the CTO, Partner Management, Marketing and Sales teams that aid in the development and success of the Software Sales team
• Host, attend and participate in internal, customer or partner events to showcase CDW's capability
• Continuously assess and develop the existing Software Sales team and recruit the best talent into the team to drive towards CDW's core strategic objectives as well as always striving to improve standards
• Drive deliberate and exceptional collaboration across all presales business units delivering broad business outcomes for our customers

• Create and foster an environment conducive to innovation, high productivity, and high quality, regularly observing the performance of direct and in-direct reports, ensuring they maintain focus, motivation, adhere to and improve quality standards.
• Lead and develop teams and individuals within their responsibility, motivating, mentoring, coaching and nurturing talent with a positive attitude - Ensuring teams are highly motivated, quality-minded, and commercially focused.
• Assist in the development of training and certification plans for the Solution Sales business in collaboration with the Learning & Development department aligned with business growth plans
• Contribute to the ongoing development of Solution Sales and the wider business culture, promoting diversity, team building, and learning opportunities - promoting a progressive…