Service Consultant

Airswift is the leading workforce solutions provider to the STEM industries. For over 40 years Airswift has been transforming lives through the provision of international workforce solutions to STEM industries. Today, we are an integrated team of over 900 employees across 37 countries, supporting over 8,000 contractors globally.

We are a people business – we transform lives through the world of work. We care about wellbeing, community engagement and our planet – we plant a tree for every person placed in a job globally! We have a passion for growth, including investing in the development of our people.

We support professionals looking for jobs with exceptional firms in the technology, construction, and engineering sectors.

The Service Consultant role is a 6‑month maternity leave cover, responsible for managing all aspects of contractor support throughout the duration of their assignment with Airswift.

The role works closely with internal stakeholders including Payroll, Legal, Recruitment and Account Management teams to ensure a high‑quality, compliant and seamless service is delivered to both clients and contractors.

• Deliver end‑to‑end onboarding for contractors, completing all pre‑assignment activities to ensure a timely and fully compliant start.
• Coordinate and schedule required drug screens, medical assessments and compliance checks.
• Draft, issue and secure signed contracts for assignment ahead of start dates.
• Manage visa applications, travel arrangements and mobilisation logistics where required.

• Provide ongoing contractor support throughout assignments, enabling contractors to remain focused on delivery and project outcomes.
• Conduct regular 6/8 weekly check‑in calls to monitor performance, wellbeing and engagement.
• Track contract end dates in partnership with the sales team and issue contract extensions to prevent out‑of‑contract working.
• Arrange rotational travel and ad hoc business travel in line with assignment requirements.

• Deliver end‑of‑assignment support to ensure a smooth and compliant offboarding experience.
• Notify the sales team of assignment completions to support redeployment opportunities.
• Issue end‑of‑assignment contractual documentation in line with policy and compliance requirements.
• Manage de‑mobilisation logistics, including visas, travel and repatriation where applicable.

• Friendly and approachable working manner.
• MS Office Skills (Excel and Word).
• Detail orientated mindset.

• Attractive monthly base salary + competitive commission/performance bonus.
• Genuine career progression opportunities, either locally or globally!
• World‑class training programmes and development opportunities.
• Virtual Onboarding Events exclusively for new hires.
• Team driven environment, supportive culture with a focus on work‑life balance.
• Career breaks available after one year.
• Real time recognition through our employee reward platform.
• Mental Health First Aiders to signpost you to support when you need it.
• Yearly destination trips as part of our High Flyers program (Dubai, Buenos Aires, etc…)
• Charity days for various important causes such as Relay for Life and Earth Day.

• Growth - In life and business, one must grow to flourish and achieve high ambitions. Growthrequires change, challenge, risk and sacrifice - we will always choose growth.
• Life – Above all else, we value life. The quality of life, both in and outside of work, profoundly influences our well‑being and our impact on the world.
• Excellence - We deliver, holding ourselves accountable for results. Our customers see excellence in everything we do.
• Integrity - We are ethical, open, honest and authentic. People trust us to do the right thing for the right reason.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

At Airswift, we believe that diversity is critical to our success and makes us a great place to work. We are committed to building an equal opportunity workplace, the more inclusive we are - the better our work will be.