Road Freight Operations Account Manager

Position:
Road Freight Operations Account Manager

Location:

Wythenshawe

Hours:

Mon - Fri, 9:00 - 17:30 (Flexible start and finish times)

Hybrid working: 2 days from home, 3 office-based

Salary: £28,000 - £35,000 (Negotiable) + bonuses

We are hiring a Road Freight Operations Account Manager to join our thriving, people‑first logistics team based in Wythenshawe.

• Manage end-to-end road freight operations for a portfolio of key clients
• Act as the primary contact for customer accounts, ensuring service excellence
• Build and maintain strong client relationships through proactive communication
• Negotiate rates with hauliers and suppliers to deliver cost‑effective solutions
• Provide quotations and track market trends to remain competitive
• Coordinate collections and deliveries across the UK and Europe
• Monitor and resolve operational issues, ensuring on‑time performance
• Prepare and manage all necessary documentation for shipments

• Previous experience in European road freight forwarding/operations
• Strong commercial awareness and customer service skills
• Confident in managing accounts and building long‑term relationships
• Excellent organisational skills with the ability to multitask

• Employee‑owned business – you benefit when we succeed
• Enhanced benefits package
• Hybrid and flexible working options
• Supportive team culture focused on collaboration and personal growth
• Regular training and professional development opportunities
• Modern offices in Wythenshawe with excellent transport links
• Be part of a business that puts people before profit