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Road Freight Operations Account Manager

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: WR Logistics
Full Time position
Listed on 2026-06-05
Job specializations:
  • Business
    Client Relationship Manager, Business Development
Salary/Wage Range or Industry Benchmark: 28000 - 35000 GBP Yearly GBP 28000.00 35000.00 YEAR
Job Description & How to Apply Below

Position:
Road Freight Operations Account Manager

Location:

Wythenshawe

Hours:

Mon - Fri, 9:00 - 17:30 (Flexible start and finish times)

Hybrid working: 2 days from home, 3 office-based

Salary: £28,000 - £35,000 (Negotiable) + bonuses

We are hiring a Road Freight Operations Account Manager to join our thriving, people‑first logistics team based in Wythenshawe.

Key Responsibilities
  • Manage end-to-end road freight operations for a portfolio of key clients
  • Act as the primary contact for customer accounts, ensuring service excellence
  • Build and maintain strong client relationships through proactive communication
  • Negotiate rates with hauliers and suppliers to deliver cost‑effective solutions
  • Provide quotations and track market trends to remain competitive
  • Coordinate collections and deliveries across the UK and Europe
  • Monitor and resolve operational issues, ensuring on‑time performance
  • Prepare and manage all necessary documentation for shipments
What We're Looking For
  • Previous experience in European road freight forwarding/operations
  • Strong commercial awareness and customer service skills
  • Confident in managing accounts and building long‑term relationships
  • Excellent organisational skills with the ability to multitask
Benefits
  • Employee‑owned business – you benefit when we succeed
  • Enhanced benefits package
  • Hybrid and flexible working options
  • Supportive team culture focused on collaboration and personal growth
  • Regular training and professional development opportunities
  • Modern offices in Wythenshawe with excellent transport links
  • Be part of a business that puts people before profit
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