Account Manager

We're supporting a well-established Ipswich-based business working with global clients. Their work sits across claims/recoveries, reporting and risk insight , and they're investing heavily in new technology and data-led solutions , so it's a great time to join. This Account Manager role supports the Senior Account Managers and acts as a key link between clients and internal operational/software teams. It's a fast-paced role with lots of moving parts, so strong organisation and attention to detail are essential.

What you'll be doing as Account Manager Supporting the Account Managers to look after a portfolio of clients and keep relationships running smoothly Helping onboard new clients and making sure everything is set up properly from day one Co-ordinating day-to-day client requests, queries and updates, and making sure actions are followed through Producing regular client reports and supporting meetings (pulling together figures, updates and insights) Keeping client information, processes and systems up to date and accurate Acting as the link between clients and internal teams to ensure work is delivered on time and to expectation Supporting invoicing/admin tasks and helping keep things organised and compliant What we're looking for from the Account Manager:
Previous experience in a Client Relationship lead role Naturally organised and able to manage a busy workload without missing the detail Strong attention to detail and pride in getting things right Confident building relationships with clients - friendly, professional and credible Clear communicator (email, phone and video calls) Takes ownership and follows tasks through to completion Happy working to processes, and improving them where needed Comfortable with systems, reporting and Excel (an interest in dashboards/tech is a bonus) A team player who can also work well independently Hybrid (approx.

2-3 days office)