Trading Sales Administrator

Company Description

Saica Group offers sustainable paper solutions for the manufacture of corrugated board and flexible packaging, promoting circularity in waste management. With more than 12,000 employees and a presence in 11 countries (Spain, France, Italy, Portugal, the United Kingdom, Ireland, Turkey, Luxembourg, the Netherlands, Poland, and the United States), Saica Group has four business lines: the production of recycled paper for corrugated cardboard (Saica Paper), waste management and environmental services (Saica Natur), the production of corrugated board packaging (Saica Pack), and flexible packaging (Saica Flex).

Managing the administration of purchase and sales of commodities from SAICA Natur depots and third parties to SAICA Paper and third parties.

• Admin support for the Trading Sales Personnel
• Deliver end to end customer service with all admin functions on new and existing customer accounts.
• Accurate upkeep of all supplier & customer data on PRISMA.
• Processing sales and purchases through PRISMA accurately & efficiently
• Communicating with internal and external customers to coordinate collections / deliveries
• Monitoring collections / paperwork and ensure all paperwork is compliant
• Setting up new suppilers / customer accounts in PRIMSA
• 1st point of contact for customer complaints and dispute resolution.
• Processing and monitoring claims and rejections
• Processing invoices

• Liaising with suppliers & hauliers to book collections
• Book deliveries with end destinations, ensuring all paperwork is accurate
• Update sales and purchase prices
• Monitor load cancellations and postponements
• Obtain transport rates from haulage partners
• Managing supplier and buyer relationships
• Communicating with depots and suppliers about co-ordination of loads for purchase / sale
• Process 3rd party invoices through webcycle for payment.
• Processing sales and purchases through PRIMSA with correct information and confirming and checking loads for invoicing / issuing customer rebates
• Updating depot stock sheet and price files, frequent interaction with depot managers / yard supervisors / weighbridge staff
• Reporting material claims for rejections, light weights and moisture etc.
• Assist with completion of external reporting tasks – PeRNs & TFS (Ireland) databases
• Maintenance of compliance files for customers / suppliers
• Completion of paperwork to support customs process

GCSE – Maths and English

• Experience Working within the Waste Management / Recycling sector desirable.
• Customer Service experience.
• Intermediate to advanced IT skills, Excel, Word, Power Point
• Knowledge of exports / customs desirable

You will enjoy working at Saica if you:
Care:
Are a team-player, support your colleagues and share your ideas It’s important that you want an inclusive workplace that promotes and values diversity Value:
Have high standards, want to achieve good quality and great service Challenge:
You are self-motivated to improve and achieve. You are open and transparent, tell it as it is. Specific skills or experience requirements will be shown in the job description.