Food and Beverage Operations Manager

Closing date - 8 July 2026 | Salary - £35,000 - £37,000 per annum (dependent on experience)

To lead the day-to-day delivery of hospitality operations so that service is safe, efficient and delivered to a consistently high standard across all trading environments.

• Lead shifts across hospitality areas so that service is delivered smoothly and safely
• Maintain operational standards so that presentation, cleanliness and compliance expectations are consistently met
• Act as escalation point so that issues are resolved quickly and effectively

• Supervise and deploy team members so that roles are clear and performance is consistent
• Provide coaching during service so that capability improves and standards are maintained
• Foster a positive working environment so that teams are engaged and accountable

• Support staffing plans so that the right people are in place at the right time
• Ensure adherence to shift timings and structure so that labour is controlled and delivery is consistent
• Work with People Operations so that planning translates effectively into live delivery

• Monitor performance during service so that revenue opportunities are maximised
• Support stock control and reduce waste so that profit is protected
• Ensure correct pricing and product availability so that income is not lost

• Support planning and delivery of events so that hospitality integrates effectively with wider operations
• Adapt to changing conditions so that delivery remains stable under pressure

• Ensure all activity meets legal and organisational standards so that risk is managed
• Actively monitor safety during service so that issues are identified early

• Work across operational areas as required so that the wider venue delivers effectively

• Experience in hospitality or event operations
• Strong leadership presence in live environments
• Ability to manage teams in fast-paced situations
• Good commercial awareness
• Commitment to high standards of service and safety
• Commitment to championing representation and inclusion at every level of the organisation with a proven ability to work with people from a wide range of backgrounds
• Willing to complete relevant statutory checks eg DBS (Factory International can support with processing and payment)

• Experience in large-scale or complex venues
• Interest in developing multi-skilled teams
• Enthusiasm for training, mentoring and support of emerging talent