Wellbeing Benefits Analyst

Wellbeing Analyst

Location:

Hybrid - Manchester or Leeds (1 day a week in the office)

Salary:
Up to £43,400

Contract type:
Permanent, full time, 37.5 hour per week

We’re looking for a passionate and detail-oriented Wellbeing Benefits Analyst to join our team. In this role, you’ll play a key part in delivering a seamless, engaging, and data-driven benefits experience for employees.

• Manage and enhance the Viva Benefits platform, ensuring accurate benefits, eligibility rules, and user experience
• Administer Reward, Recognition, and Wallet modules, ensuring fairness, accuracy, and regulatory compliance
• Support administration of core benefits (e.g. health renewals, flexible holidays, wellbeing programmes)
• Analyse benefit data to generate insights, identify trends, and improve engagement
• Resolve employee queries via multiple channels (Service Now, email, phone) within SLAs
• Monitor user feedback and recommend improvements to enhance colleague experience
• Maintain data integrity and ensure accurate reporting
• Support key wellbeing and benefits projects across the business

• Experience in employee benefits administration
• Strong analytical skills with advanced Excel capability and knowledge of PowerBI
• Knowledge of HR systems / benefits platforms (e.g. Viva Benefits, Service Now, Workvivo, Benifex or similar)
• Excellent communication and stakeholder management skills
• Ability to manage multiple priorities and solve problems effectively
• Good financial acumen, as you will be involved in raising POs and collaborating with finance teams to process accurate cross charges against budgets
• High attention to detail with a focus on data accuracy and compliance
• A proactive mindset and genuine passion for wellbeing

• 25 days holiday plus bank holidays
• Enhanced pension plan and life insurance
• Health insurance as a benefit in kind
• Local gym discounts
• Various other benefits and online discounts

Bupa is a Level 2 Disability Confident Employer and aims to offer a fair interview/assessment process to disabled applicants who meet the minimum criteria for the role.