Senior Compliance Manager – Advisory & Governance

Senior Compliance Manager - Advisory & Governance

This role acts as a trusted business partner to operational and support functions, helping the business understand and embed regulatory expectations, Consumer Duty principles, governance standards, and customer outcome requirements into day-to-day operations.

We need someone to focus on advisory support, governance enablement, policy coordination, and operational embedding rather than compliance monitoring or independent assurance activity.

• Provide practical and proportionate regulatory guidance to operational and support functions.
• Support stakeholders in understanding and embedding FCA requirements and Consumer Duty expectations.
• Coordinate governance frameworks, committee activity, and governance reporting.
• Coordinate governance MI, regulatory reporting inputs, and committee reporting standards to support effective oversight and decision making.
• Coordinate SM&CR governance activities including Conduct Rules processes, Fit & Proper coordination, governance documentation, and regulatory training support.
• Coordinate the policy governance framework including development, review cycles, standards, ownership, and governance documentation.
• Support embedding of Consumer Duty principles across operational areas.
• Coordinate horizon scanning activity and support assessment of emerging regulatory developments, FCA expectations, and business impacts.
• Coordinate regulatory change activity and support operational implementation.
• Support governance and oversight arrangements relating to introducers, lead generators, and other third-party relationships.
• Support due diligence, onboarding, review, and governance processes relating to regulated introducer activity.
• Support delivery of regulatory guidance, awareness activity, and governance communications.
• Support governance and approval processes for financial promotions, customer communications, and digital customer journeys.
• Support oversight of introducer marketing activity and customer communication standards.
• Support assessment of customer understanding, communication clarity, and Consumer Duty communication requirements.

• ICA Advanced Certificate in Regulatory Compliance or equivalent desirable
• ICA Diploma in Governance, Risk and Compliance desirable
• Commitment to ongoing professional development and regulatory learning