Compliance Coordinator - MSP

Are you ready to move beyond box-ticking compliance work and into a role where you can genuinely shape and improve how a business operates?

A well-established technology and managed services business is seeking a Compliance Coordinator to join its compliance function on a permanent, hybrid basis. This role has been created with an increased budget specifically to attract a strategic-minded professional, rather than a purely administrative hire. You will work closely with the Client Manager to move the compliance function from reactive maintenance into proactive, value-adding territory, engaging directly with internal teams to identify pain points and streamline processes across the business.

This is a high-trust role. The business manages security clearance processes and compliance standards for a range of sensitive and high-profile clients, requiring strong discretion and a genuine understanding of confidentiality.

• Managing and maintaining ISO 27001, ISO 9001, and ISO 45001 compliance standards across the business
• Supporting ISO 14001 and ISO 20000-1 standards where relevant to ESG, supply chain, and IT service management activity
• Managing security clearance processes for staff working on sensitive and high-profile client contracts
• Proactively engaging with internal teams to identify compliance-related pain points and streamline existing processes
• Managing annual renewals for certifications including Cyber Essentials Plus and relevant NHS accreditations
• Supporting and conducting internal audits in line with ISO standards
• Attending and supporting external audits, including mandatory monthly travel to Manchester for 2-day audit visits

• Demonstrable experience with ISO 27001 (Information Security) and ISO 9001 (Quality) standards
• Experience with ISO 45001 (Health & Safety) standards
• Experience managing security clearance processes for staff or contractors
• Strong discretion and a clear understanding of confidentiality requirements
• A proactive, strategic approach to compliance rather than a purely administrative mindset
• Strong communication and stakeholder engagement skills, with confidence engaging teams directly to identify process improvements

• ISO 14001 (Environmental) experience
• ISO 20000-1 (IT Service Management) experience
• Internal Auditor Certificate
• Experience managing Cyber Essentials Plus or NHS certification renewals

• Hybrid working - 3 days office, 2 days home
• Increased budget reflecting genuine investment in a strategic-level hire
• Opportunity to shape and improve a compliance function from a position of real influence
• Exposure to high-profile, high-trust client work
• Permanent role within a well-established business

• £35,000