Technology & Data Business Analyst

Business requirements management

• Lead project and division level business requirements activities, proactively identifying gaps, inefficiencies, and opportunities for process optimisation.
• Facilitate and lead workshops with stakeholders at all levels, fostering informed debate, alignment, and data‑driven decision‑making.
• Ensuring clarity of objectives and manage competing priorities.
• Translate complex business challenges into scalable, future‑proof solutions.
• Create compelling business cases to demonstrate value.

• Act as a trusted advisor and senior liaison between business owners, stakeholders, and technology teams, helping stakeholders to come to agreement over competing demands.
• Facilitate workshops and working sessions with business users, subject‑matter experts (SMEs), delivery teams, and suppliers.

• Working closely with cross‑functional and software deployment teams to ensure successful delivery.
• Own end‑to‑end solution validation, leading UAT strategy, risk identification, and quality assurance to ensure outputs exceed business expectations.
• Drive the development of structured delivery roadmaps and implementation plans in partnership with business leaders, ensuring alignment with strategic goals.

• Champion continuous improvement initiatives by analysing workflows, identifying bottlenecks, and recommending automation or process redesign opportunities, mapping as‑is and to‑be processes.
• Critically assess existing documentation, systems, and interfaces to drive standardisation, improved governance, and enhanced operational efficiency.
• Lead the design and enhancement of executive dashboards and reporting frameworks to support performance monitoring and strategic insights.
• Establish reporting standards and act as the escalation point for complex analytical requests, ensuring timely and high‑quality insight delivery.
• Support adoption of new systems, processes, and ways of working.

• Business analysis or related certification.
• Significant business analysis experience.
• Excellent stakeholder management and communication skills.
• Self‑Starter, goal oriented, able to plan and prioritise workloads and hit the ground running.
• Experience of working with BAs and procurement teams, requirements analysis and process improvement.
• Proficient in Project Management, Agile, Risk management.
• Awareness of ISO
  27001 and Data Protection Act.
• AI platforms and workflows (desired, not required).