Global Bid Coordinator

We're building the future of how the Oliver James Group wins and grows client partnership - and we're looking for a Global Bids Coordinator to help make this happen.

At Oliver James, we're transforming how we win and grow client partnerships and we're looking for a Global Bids Coordinator to help shape that journey.

Group Operations is where innovation, transformation and scalable capability come together to support our global recruitment and consulting business. Based in Manchester, working as a small, high-performing team alongside our Global Operations Coordinator, we create the infrastructure, processes and technology that enable Oliver James to grow, operate smarter and deliver exceptional experiences for our clients.

As we continue to evolve, we're investing in a smarter approach to bids, tenders and client requests - combining commercial expertise, AI and automation to deliver faster, higher-quality responses and a world-class client experience.

Reporting to the Head of Operations, this is an exciting opportunity to play a key role in transforming how a global recruitment and consulting business responds to client opportunities.

This isn't a role where you'll simply complete another questionnaire before moving on to the next. You'll take ownership of live client responses while helping to build the smarter systems, content and technology that sit behind them.

You'll help us evolve from a traditional bid function into an AI-enabled capability, where technology takes care of repetitive tasks and our people focus on insight, collaboration and winning work.

Whether you already have experience in bids and proposals or are looking to build a long-term career in this growing profession, we'll invest in your development through coaching, exposure to global projects and opportunities to pursue recognised professional qualifications, including the Level 3 Bid and Proposal Coordinator Apprenticeship, supported through our Apprenticeship Levy where appropriate.

We're looking for someone who is curious, organised and excited about finding better ways of working.

Someone who doesn't just accept "the way things have always been done" but asks:
How can we make this faster, smarter and better?

You enjoy solving problems, communicating clearly and bringing structure to complex tasks. You're interested in how technology and AI can improve the way work gets done and you're comfortable challenging the status quo to deliver better outcomes.

You may already have experience in bids, tenders, recruitment, operations or professional services. Equally, you may come from a content, project coordination, knowledge management or process improvement background and be looking to develop a career in bids and proposals.

Most importantly, you're someone who enjoys learning, embraces change and wants to be part of building something new.

• A strong interest in AI, automation and emerging technologies, with confidence adopting new tools and finding smarter ways of working.
• Excellent written communication skills and the ability to translate technical or business information into clear, compelling responses.
• Strong organisational and project coordination skills with the ability to manage multiple deadlines.
• Curiosity about AI, automation and emerging technologies
• Strong attention to detail and a commitment to delivering high-quality work
• The ability to build positive relationships with stakeholders across sales and operations.
• An analytical mindset, using data and insight to identify trends and opportunities for improvement.

• Experience completing bids, tenders, DDQs, RFPs or client questionnaires.
• Experience with in recruitment, professional services or another B2B environment
• Knowledge of content management or document libraries
• Exposure to AI-enabled bid platforms or knowledge management tools (e.g. AutoGenAI, Proposify, Rocket Docs).
• Experience producing management information, dashboards or client insight reports.

• Coordinate and manage client DDQs, RFPs, RFIs, supplier questionnaires, security assessments and ESG requests.
• Produce compelling, accurate and client-focused responses.
• Use AI-enabled platforms to generate high-quality first drafts and improve efficiency.
• Coordinate reviews with subject matter experts and ensure submissions are completed accurately and on time.
• Monitor bid activity, deadlines and submission performance.

• Help shape Oliver James' AI-enabled bid capability.
• Identify opportunities to automate repetitive activities and improve efficiency.
• Build prompts, workflows and smarter ways of working using emerging technologies
• Explore new tools that improve quality, consistency and speed.

• Experience completing bids, tenders, DDQs, RFPs or client questionnaires.
• Own and continuously improve our central bid content library.
• Capture expertise from across the…