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CRM Transformation Analyst — AI-Driven CX & Automation

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Experis UK
Full Time position
Listed on 2026-08-04
Job specializations:
  • Business
    CRM Systems & Management, Business Analyst, Business Systems & Technology Analysis
Salary/Wage Range or Industry Benchmark: 55000 - 70000 GBP Yearly GBP 55000.00 70000.00 YEAR
Job Description & How to Apply Below

Experis UK is seeking a Business Analyst to lead CRM transformation and customer experience initiatives in a hybrid Manchester-based role. You will bridge business needs with technology, shaping future-state processes and delivering value across Sales, Marketing and Customer Service.

The role requires CRM implementation experience, strong stakeholder management, and a focus on continuous improvement with opportunities to apply AI-powered solutions.

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