Business Analyst, Commerce, Manager, Deloitte Digital

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In Deloitte's Commerce practice, we empower the world's biggest brands to design, build, and seamlessly run next-generation technology platforms. Our expertise spans the entire commerce lifecycle, from strategic advisory and innovative design through to robust implementation and ongoing operational support. We are adept at translating complex human needs into intuitive, seamless digital experiences, fundamentally transforming our clients' go-to-market operations and significantly driving growth across their organisations.

In Deloitte's Commerce practice, we empower the world's biggest brands to design, build, and seamlessly run next-generation technology platforms. Our expertise spans the entire commerce lifecycle, from strategic advisory and innovative design through to robust implementation and ongoing operational support. We are adept at translating complex human needs into intuitive, seamless digital experiences, fundamentally transforming our clients' go-to-market operations and significantly driving growth across their organisations.

Essentially, we forge powerful partnerships with leading global enterprises, co-creating exceptional commerce experiences that resonate with customers. Our growth culture champions continuous and unwavering customer centricity, ensuring we balance rapid speed to market with uncompromising technical excellence. Joining our team means contributing to impactful transformations at the forefront of digital commerce.

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

As a Business Analyst in Deloitte Digital's Commerce offering, you will play a pivotal role in shaping the future of digital commerce for our global clients. You will be at the forefront of innovation, guiding clients through the evolving digital landscape and leveraging cutting‑edge technologies to build resilient, scalable, and customer‑centric commerce platforms.

• You will be instrumental in identifying and translating complex business challenges into clear, actionable solutions. This includes driving discovery phases and shaping strategic initiatives that drive tangible business value.
• You will expertly elicit, analyse, and document detailed business requirements, user stories, and functional specifications, ensuring alignment between client vision and technical delivery.
• Your role will involve close collaboration with cross‑functional teams - including designers, architects, developers, test engineers and delivery leads - to facilitate seamless execution of product delivery.
• You will also be key in coordinating delivery efforts, applying agile methodologies, and contributing to data analysis and visualisation to inform decision‑making and optimise customer journeys.
• You will be a trusted point of contact for client stakeholders, cultivating strong relationships by ensuring their needs are met, and our solutions contribute directly to their business goals, embodying Deloitte's commitment to outstanding client service.
• This role offers the chance to make a significant and meaningful impact, transforming how businesses connect with their customers in a rapidly changing digital world.

To thrive as a Business Analyst in our Commerce business, you will need to possess a strong blend of strategic insight, technical acumen and…