Workplace AI - Claude Strategy and Governance - Senior Consultant

CAPGEMINI INVENT

At Capgemini Invent, we believe difference drives change. With over 2,300 inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. The AI & Digital Workplace tribe within our Business Technology practice empowers clients to redefine how work gets done – transforming collaboration, productivity, and employee experience through AI and digital technology, and organisational change.

We work at the intersection of people, processes, and platforms to drive sustainable behavioural and cultural shifts.

At Capgemini Invent, we believe difference drives change. With over 2,300 inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. The AI & Digital Workplace tribe within our Business Technology practice empowers clients to redefine how work gets done – transforming collaboration, productivity, and employee experience through AI and digital technology, and organisational change.

We work at the intersection of people, processes, and platforms to drive sustainable behavioural and cultural shifts.

We help clients move beyond technology deployment to workforce transformation. Drawing on deep expertise in change management and AI strategy, we help organisations accelerate adoption of frontier AI such as Anthropic’s Claude, realise measurable business value and build sustainable AI-enabled ways of working.

As Claude Strategy & Governance Consultant you will help our clients set the strategic direction for Anthropic’s Claude in the workplace and, critically, define the governance and cost control that lets them scale it safely. You will operate at the intersection of technology strategy, operating model design, Fin Ops and AI governance, translating a fast-moving product roadmap into decisions senior leaders can trust.

In this role you will play a key part in:

• Setting the Claude strategy:
  Shaping a clear strategic vision for Claude in the enterprise – spanning Claude Chat, Cowork and Claude Code, and the projects, skills and connectors that make them useful – aligned to security, data and automation capabilities, and to the Microsoft estate many clients run alongside it.
• Defining the license to operate model:
  Designing the governance frameworks, guardrails and ‘licence to operate’ models that give clients the confidence to deploy Claude at pace, and applying them in practice.
• Building the cost and value picture:
  Helping build the consumption model, token allowances and benefits tracking that keep spend defensible and prove the return.
• Leading complex engagements:
  Leading complex engagements:
  Owning delivery excellence on Claude strategy and governance work streams, escalating and de-risking complex situations as the technology evolves.
• Growing the practice:
  Helping develop the Claude portfolio and client relationships to generate new opportunities and revenue, and coaching colleagues towards high performance and a positive culture.

As part of your role, you will also be expected to drive the following activities:

• Strategy and Vision:
  Support AI strategy and transformation engagements, helping organisations develop roadmaps, identify workforce productivity opportunities, define future operating models and prioritise investments in frontier AI capabilities. Translate a fast-moving Claude roadmap (Cowork, Claude Code, skills, connectors and managed agents) into advice on what to prioritise, sequence, pilot or hold.
• Deployment Pathways:
  Advise on the enterprise deployment routes for Claude and the trade-offs each carries. Set the options out clearly, with the rationale, so senior stakeholders can decide.
• Licensing and Token Management:
  Advise on Claude commercial models and licence allocation. Help build the consumption model that makes this affordable at scale, and the Fin Ops routine of reporting, forecasting and right-sizing.
• Operating Model:
  Design and implement AI operating models that define how organisations govern, support…