Operations Executive

Travel Operations Executive

Manchester / Hybrid
Full-Time Monday - Friday!
Salary:
Competitive, dependent on experience

We're recruiting for a Travel Operations Executive to join a successful and established Tour Operator in Manchester. This is a fantastic opportunity for someone with travel industry experience who enjoys working behind the scenes to ensure every booking and itinerary runs smoothly.

Previous travel operations experience would be ideal
, however, we're also keen to hear from candidates from other areas of the travel industry who have exceptional attention to detail, strong administration skills and a positive, can-do attitude.

Working as part of a friendly and experienced team, you'll play an important role in ensuring bookings are accurate and customers receive everything they need for a seamless travel experience.

Your responsibilities will include:

• Reviewing bookings thoroughly before final documentation and travel arrangements are issued
• Preparing accurate confirmations, invoices and customer travel documents
• Identifying discrepancies and working with colleagues to resolve them quickly
• Ensuring booking information and documentation meet high standards of accuracy
• Assisting with customer queries and supporting the wider team when required
• Helping resolve any post-travel queries or issues
• Contributing ideas to improve internal processes, quality checks and the overall customer experience

We'd love to hear from you if you have:

• Experience with in the travel industry
  , ideally within operations, administration, reservations or a similar role
• Exceptional attention to detail - you're naturally someone who double (or triple!) checks your work
• Strong organisational and time-management skills
• A customer-focused approach
• The ability to prioritise a busy workload and work to deadlines
• A calm and professional manner when things don't quite go to plan
• Confidence using your initiative and solving problems
• The ability to work independently while also being a supportive team player
• A proactive, flexible and positive approach

This is a great opportunity to join a well-established travel business offering a beautiful portfolio of products and destinations
, where quality and customer experience really matter.

You'll enjoy a hybrid working arrangement in Manchester
, a competitive salary based on experience and the opportunity to develop your career within Travel Operations.