More jobs:
SIAM Service Performance & SLAM Analyst
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-08-19
Listing for:
Capgemini
Full Time
position Listed on 2026-08-19
Job specializations:
-
Business
Business Intelligence -
IT/Tech
Business Intelligence
Job Description & How to Apply Below
Capgemini UK is hiring a SIAM Service Reporting and Service Level Analyst to govern performance reporting across a complex multi-supplier IT environment. You will produce, validate and analyse reports and dashboards, ensuring targets and contractual commitments are met.
You will monitor SLAs, KPIs and OLAs, identify risks and opportunities, and work with suppliers and stakeholders to drive improvement actions and better customer outcomes.
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