Head of CX Operations — Scale Customer Experience
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-08-21
Listing for:
Doist
Full Time
position Listed on 2026-08-21
Job specializations:
-
Business
Operations Management, Business Analyst, AI Business & Operations
Job Description & How to Apply Below
Xero is seeking a Head of CX Operations for Melio to drive the operational strategy and execution across Customer Experience, enabling teams to deliver exceptional outcomes while improving efficiency, scalability, and business performance.
You will own the operating model, processes, and insights to scale CX teams, partnering with Product, Engineering, Data, and Finance to align operational strategy with business goals.
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