Strategic Customer Success Lead Enterprise Accounts
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-09-01
Listing for:
THG Ingenuity
Full Time
position Listed on 2026-09-01
Job specializations:
-
Business
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
THG Ingenuity is seeking a Customer Success Lead to manage a portfolio of Tier 1 strategic accounts, building executive relationships and ensuring measurable business outcomes. You will own renewal, expansion, and revenue recognition targets, working closely with Customer Success Managers to drive delivery excellence and customer value.
You will lead Executive Business Reviews, influence strategy with data-driven insights, and collaborate with Sales, Delivery, Product, Finance, and Operations to
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