Visitor Producer and Programmer

Visitor Experience Producer and Programmer

Title Visitor Experience Producer and Programmer Location Homeworker Salary From £39,855 .p.a. dependent on skills and experience and location / 36hrs per week / permanent Job type Permanent

Heritage is for everybody, and we are here for heritage.

Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.

That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.

We are looking for a Visitor Experience Producer and Programmer to join our team. The role is full time and permanent working 36 hours per week.

We offer flexible working arrangements where the role allows. Due to the operational demands of the role, candidates will ideally be based in either the Midlands, London, South East or East of England. You can be based in one of our regional office locations (Bristol, Swindon, London) or one of our site based offices (Dover Castle, Wrest Park) or be a homeworker.

As a national role some travel will be needed.

• - Salary from £39,855, depending on skills, experience and location
• - 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years
• - Matched pension contributions up to 10%
• - Flexible hours
• - The opportunity to progress your career within the heritage sector
• - Subscriptions to professional bodies
• - Free access to all English Heritage sites for you and up to six friends and family members
• - 25% discount in our shops and cafes
• - Enhanced maternity, paternity or shared parental leave
• - Options to buy additional leave
• - An inclusive working atmosphere everybody is supported from all backgrounds, religions and with different needs
• - Opportunities to go to some of our great live music and history events

We're looking for a creative, audience-focused Visitor Experience Producer and Programmer to help develop and deliver an inspiring programme of events and activities across our estate.

As a key member of the Visitor Experience & Engagement team, you will work closely with the National Event and Venue Hire Programme Lead to shape our national visitor offer. Combining strategic planning with creative production, you'll develop engaging experiences that attract new audiences, encourage repeat visits and enhance the visitor experience across our historic properties. Using visitor insight, feedback and industry best practice, you will help ensure our programme remains relevant, memorable and appealing to a diverse range of audiences.

You will oversee the planning and coordination of a varied annual programme across our historic properties, ensuring activities are deliverable, commercially viable and consistently high quality. The role also involves championing inclusion and innovation by testing new formats, identifying emerging trends and partnership opportunities, and supporting site teams through the development of resources and guidance. Alongside maintaining a national events calendar, you will contribute to the successful delivery of events on site and drive continuous improvement in the visitor experience.

This is an exciting opportunity for someone who is passionate about creating memorable experiences and wants to make a lasting impact on how people connect with England's heritage.

We're looking for an imaginative and audience-focused producer and programmer who is passionate about developing experiences that bring heritage to life. You will be equally comfortable generating innovative ideas and turning them into practical, high-quality events and activities that engage visitors, support commercial objectives and enhance the reputation of English Heritage.

A natural collaborator, you will enjoy working with a wide range of colleagues, partners and stakeholders to shape and deliver compelling…