Mobilisation Manager; Property Job Manchester area,England UK,Business

Reports To:

Operations Director – Special Operations
As our portfolio continues to grow, successful mobilisation of new homes and developments into management is critical. Whether bringing new developments into operation, transitioning management arrangements, or supporting major portfolio changes, our Mobilisation Team plays a key role in ensuring every home is operationally ready from day one
As a Mobilisation Manager, you’ll lead the end-to-end mobilisation of residential assets into Lloyds Living, working across internal teams and operational stakeholders to deliver successful outcomes. You’ll combine strong project management capability with a practical understanding of residential operations, ensuring every mobilisation is delivered safely, compliantly and in line with agreed business objectives
This is a unique opportunity to work across a diverse range of projects and play a key role in supporting Lloyds Living’s rapid growth ambitions
Lead mobilisation projects from instruction through to operational handover, ensuring successful delivery against agreed objectives
Develop and maintain mobilisation plans, milestones and delivery schedules across multiple concurrent projects
Coordinate mobilisation work streams including operational readiness, customer readiness, systems, compliance and asset information
Monitor progress, manage risks and dependencies, and proactively resolve or expand issues to maintain delivery timelines
Build and maintain strong working relationships with internal teams, managing agents, contractors and professional partners
Act as the primary point of contact throughout mobilisation projects, ensuring effective communication and coordination
Chair mobilisation meetings and drive accountability through clear action management and governance
Constructively challenge delays, risks and performance issues whilst maintaining effective stakeholder relationships
Ensure developments and portfolios are fully prepared for operational management by coordinating operational readiness, customer readiness, data validation and system setup activities
Coordinate the collection, review and validation of key operational information, including asset data, warranties, supplier arrangements and regulatory documentation
Manage the accurate transfer, migration and reconciliation of property and operational data within Lloyds Living systems, ensuring all required records are established ahead of go-live
Work closely with operational teams to deliver structured handovers, producing comprehensive handover documentation that clearly identifies residual risks, responsibilities and outstanding actions
Ensure statutory, regulatory and operational compliance requirements are understood and addressed during mobilisation
Work alongside internal compliance specialists to ensure regulatory obligations are met prior to handover
Escalate material risks, compliance concerns and delivery issues with clear recommendations and proposed solutions
Provide regular reporting on mobilisation progress, readiness, risks and key delivery milestones
Maintain mobilisation governance documentation, trackers and action logs to support effective project oversight
Support decision-making through the provision of accurate management information and recommendations
Identify opportunities to improve mobilisation frameworks, controls and ways of working, embedding lessons learned across the business
What Success Looks Like:
Mobilisations, transitions and onboarding activities are delivered safely, compliantly and within agreed timescales, with risks, issues and dependencies proactively managed
Operational teams receive high-quality handovers, supported by accurate data, clear governance and effective operational readiness planning,…