Business Analyst

ound Talent are recruiting a Business Analyst for a growing Manchester-based brand in the middle of a major digital transformation. You'll be the go-to person for product knowledge, working with engineering, UX (User Experience) and operational teams to shape customer-facing web and mobile products.

The role suits someone who works well on their own, is comfortable with technical teams, and can turn complex business needs into clear, deliverable requirements.

• Building relationships across IT and the wider business to pin down and shape requirements
• Gathering, analysing and documenting requirements, and turning them into user stories with clear acceptance criteria
• Mapping out how products, services and processes work today and how they should work in future (As-Is and To-Be), both internally and for customers
• Working with the UX team on customer journeys and digital experiences
• Getting involved in Agile delivery, including sprint ceremonies and backlog refinement
• Looking into how systems and operations are performing, and where they could be more resilient

• A proven track record as a Business Analyst in a technology or digital setting
• Experience working with Product, Engineering and UX teams
• Time spent on web, mobile or customer-facing projects
• A good grasp of Agile ways of working
• Confidence dealing with stakeholders at all levels
• The ability to take technical ideas and put them into clear, well-structured requirements