Senior Account Manager; Car

Position: Senior Account Manager (New Car)
About us You've probably heard of Autotrader, but do you know what we're all about?

We're the most trusted, most visited automotive marketplace in the UK. A heritage brand and a tech innovator. We bring together vehicle buyers and sellers to give them real choices. Cars may be what we're best known for but we’re also the place for pretty much everything else on wheels, from e-bikes to caravans. In the automotive world, change is a constant, that’s why we take our job of untangling the complex car-buying journey very seriously.

At our core, we’re all about people. We go our own way while embracing diversity and celebrating our differences. We dedicate ourselves to the idea that we work better together. Autotrader is a beautiful, surprising and vibrant place to work. We might not be for everyone, but we could be perfect for you. About the jobWe're looking for a Senior Account Manager in our New Car product area to join the Sales & Customer Partnerships team in Manchester.

In this senior role, you'll help shape our strategy, turn industry insight into meaningful action, and lead through change while driving performance across some of our most important retailer and manufacturer partnerships.

You'll work closely with major franchise retailers, manufacturers and internal teams to champion our New Car product. As a trusted partner and consultant, you'll support retailers as they transition while helping establish best practices and performance benchmarks across the wider partnerships community.

You'll take ownership of key focus areas, including New Car Stock, Enhanced, Zero Stock and onboarding. You'll spot opportunities and risks in the market, helping partners and Autotrader adapt and grow. Drawing on your understanding of automotive trends, pricing strategies and technical data integrations, you'll build compelling business cases and present recommendations to senior stakeholders, including Franchise Directors and C-suite leaders.

Reporting to the Head of Performance (New Car) and working alongside other Account Managers in New Car, you'll also collaborate with a wide range of stakeholders across Autotrader to influence decisions, improve ways of working, and remove barriers to progress. By bringing together commercial, product and customer insight, you'll help shape solutions that create value for our partners and improve business outcomes.

As a senior member of the team, you'll coach and support colleagues, helping them develop their skills and confidence while contributing to a high-performing team culture, operational process and efficiencies. What matters most is your ability to build strong strategic relationships, identify new opportunities, deliver commercial outcomes and help others succeed. We're looking for someone who's curious, proactive and solution-focused, with a passion for driving growth and becoming a trusted voice and senior leader in the New Car space.

What we're looking for Proven success managing complex strategic B2B accounts, driving performance growth and presenting high-value business cases to executive leadership.

Experience in strategic account management, customer success leadership or senior performance management in a commercial B2B environment.

The ability to challenge and influence decisions with internal teams, as well as external C-suite stakeholders.

Commercial acumen demonstrated through setting team targets and KPIs, managing P&L impact, and proactively mitigating commercial churn.

Cross-functional leadership and coaching experience, including mentoring peers, trialling tools such as CRM or Hub Spot enhancements, and setting operational benchmarks adopted across teams

Data storytelling skills, using tools such as Excel or Looker to turn complex retailer…