Service Planner

Service Planner

Manchester | £28,000 - £32,000 DOE | Full Time | Permanent

Are you experienced in coordinating engineers, managing maintenance works and keeping operations running smoothly?

We're recruiting on behalf of a growing facilities maintenance business that continues to secure major contracts and invest heavily in its people. Due to continued growth, we're looking to appoint a Service Planner to support a major, long-term contract based in Manchester.

This is a fast-paced role where you'll be at the centre of the operation, coordinating engineers, managing workloads, updating clients and ensuring planned and reactive maintenance works are delivered efficiently.

If you enjoy working in a busy environment, take pride in staying organised and thrive when juggling multiple priorities, we'd love to hear from you.

The Role

You'll be responsible for:

Scheduling engineers and managing daily workloads
Coordinating reactive, planned and remedial maintenance works
Liaising with engineers, subcontractors, suppliers and clients
Managing engineer diaries and allocating work effectively
Raising purchase orders and processing associated paperwork
Monitoring job progress and ensuring service levels are achieved
Providing updates to clients and internal stakeholders
Chasing outstanding paperwork, quotations and job updates
Updating CAFM systems, spreadsheets and client portals
Supporting compliance activities and contract administration

What We're Looking For

We're particularly interested in candidates with experience in:

Service Coordination
Contract Coordination
Facilities Management
Maintenance Planning
Helpdesk Coordination
Engineer Scheduling
Reactive and Planned Maintenance Successful candidates will also:

Be confident communicating with engineers, subcontractors and clients
Be highly organised and able to prioritise effectively
Remain calm under pressure when priorities change
Take ownership of tasks and see them through to completion
Enjoy working as part of a team
Have strong IT and system skills
Be looking for a long-term career opportunity

Experience working within Facilities Management, Building Services, Maintenance or a similar environment would be highly advantageous.

What's On Offer

£28,000 - £32,000 depending on experience
Monday to Friday working hours
Manchester-based position
Ongoing training and development
Genuine opportunities for progression
A growing and ambitious business
Supportive team environment
Long-term career prospects

This opportunity would suit someone who enjoys coordinating engineers, solving problems and ensuring maintenance operations run efficiently. If you're looking for a role where you can make a real impact and develop your career within a growing business, we'd love to hear from you