Product Manager

Technology Product Manager - Landside Technology

Group IT

Manchester / Hybrid

Permanent

Competitive Salary + Bonus + Car Allowance

At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK-owned airport operator, we serve over 66 million passengers a year from Manchester, London Stansted and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate.

Sustainability is one of our core values and shapes everything we do. We're committed to protecting the environment and supporting our local communities. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive.

You’ll also have access to some great benefits including:

• Bonus scheme
• 10% company contribution pension
• Car allowance
• Private medical scheme
• 25 days holiday plus bank holidays
• Free parking
• Subsidised public transport
• Huge range of company discounts
• 2 volunteering days per year
• Free Virtual GP service, available 24 hours a day, 7 days a week
• Care Concierge service

Technology is at the heart of MAG's ambition to become the world's most intelligent airport group.

As our Technology Product Manager for Landside Technology, you'll lead the strategy, development and delivery of a critical technology portfolio that shapes how millions of passengers arrive, park, pay and access our airports every year.

This is far more than a traditional product management role. You'll be responsible for driving the digital transformation of landside operations across Manchester, London Stansted and East Midlands Airports, delivering innovative solutions that improve customer experiences, unlock operational efficiencies and support significant commercial growth.

From barrierless parking and seamless online payments to EV charging, smart access management and next-generation car park systems, you'll own a roadmap that directly impacts both our customers and colleagues.

Working closely with operational teams, senior stakeholders, technology partners and suppliers, you'll translate business challenges into innovative product solutions that help redefine the future of airport travel.

• Define and lead the Landside Technology product strategy and roadmap across the MAG airport network.
• Drive the digitisation of landside products and services, creating seamless customer and colleague experiences.
• Lead the delivery of innovative car parking solutions, including barrierless payment technology and next-generation barrier systems.
• Own the development and enhancement of Meet & Greet technology products and services.
• Deliver key management and access control improvements that support operational efficiency and security.
• Lead EV charging initiatives, including charging infrastructure, customer and colleague billing solutions and future growth opportunities.
• Work closely with operational and commercial stakeholders to identify opportunities for innovation and continuous improvement.
• Prioritise product backlogs and investment decisions based on customer value, operational impact and commercial benefit.
• Partner with architects, engineers, delivery teams and suppliers to ensure successful product delivery.
• Develop product performance measures and customer outcome KPIs, ensuring solutions deliver measurable business value.
• Manage vendor relationships, contracts and technology partnerships across your product estate.
• Lead and support Product Owners and Business Analysts, creating clarity, focus and momentum around the product…