Group Business Resilience Lead

Job-:
Risk and Health & Safety

Location:

Manchester, Lancashire, United Kingdom Posted:
Closes:
Group Business Resilience lead 80,000 to 87,000 plus great benefits including a company car or 6,000 car allowance (Work Level
4) Manchester city centre, in this role you’ll work in a hybrid way splitting your time between home and the office (find out more about our hybrid working policy at ). We're looking for a Group Business Resilience Lead to join Co-op and help shape how we prepare for, respond to, and recover from disruption across our business. You'll play a key role in strengthening resilience across our Food, Funeral care, Legal Services, Insurance and Wholesale businesses, helping us continue to support colleagues, customers and communities when it matters most.

Why this job matters At Co-op, resilience is about more than managing risk. It's about protecting the services people rely on every day and creating the confidence to grow in a changing world. As our Group Business Resilience Lead, you'll work with senior leaders across the organisation to develop and embed our resilience framework, ensuring we're ready to respond to emerging challenges while keeping our purpose at the heart of what we do.

You'll bring together operational resilience, business continuity and crisis management expertise to help safeguard our people, operations and customers. Through your work, you'll influence strategic decisions, strengthen critical services and help build a more resilient Co-op for the future.

What you’ll doOwn the Group Business Resilience Framework and Policy, ensuring alignment with organisational objectives, risk appetite and regulatory expectations

Advance and embed Co-op's Minimum Viable Company model, maintaining the catalogue of critical services and the people, technology, suppliers and assets that support them

Lead and continuously improve our crisis management and business continuity programmes, ensuring effective response and recovery capability across the Co-opTake a lead role in responding to major incidents, coordinating post-incident reviews and embedding lessons learned to strengthen resilience

Lead and develop a team of resilience experts, championing resilience across the organisation

Design, deliver and oversee resilience training and exercising programmes to build capability and embed a culture of preparedness

Report on resilience insights, risks and trends to senior leaders, the Group Board and Audit & Risk Committees Build strong relationships across the business as a trusted resilience subject matter expert, driving innovation, simplification and continuous improvement

What you’ll bring

We’re committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you’ll need to bring:

Strong experience in business resilience, crisis management, and business continuity, ideally within complex organisationsA systems-thinking approach — you’re able to spot risks, patterns, and opportunities others might miss Confidence and charisma – you can influence senior leaders and present ideas with impact

Experience with relevant tech (e.g. GRC tools or resilience platforms)
A passion for making things better, safer, and more future-ready

Why Co-op?

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So, when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:

An annual bonus (based on personal and business performance)28 days holiday (rising to 32 with service) plus bank holidays A pension with up to 10% employer…