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Lead User Researcher — Driving User-Centered Service Design

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Manchester Digital
Full Time position
Listed on 2026-06-15
Job specializations:
  • Creative Arts/Media
    Technical Writer
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Manchester Digital is seeking a Lead User Researcher to support their digital transformation program. You will deliver user research that meets the needs of customers and colleagues, working as a pivotal member of the user research team.

Your responsibilities will include planning user research, mentoring junior researchers, and ensuring user-centred practices are adhered to across projects. The position offers flexibility with hybrid working arrangements and encourages professional development.

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