Interaction Designer

• Hybrid (3 days on-site per week in Manchester, Leeds, or Newcastle)

• Interaction Designer
• £375 / day (Inside IR35)
• 6 months (initial)
• Hybrid (3 days on-site per week in Manchester, Leeds, or Newcastle)

We are seeking an experienced Interaction Designer to join an agile, multidisciplinary team designing accessible, user-focused public services. You will turn complex policy, user journeys, and systemic challenges into clear, intuitive digital and assisted-digital experiences that meet Government Design Principles and GDS / CDDO Service Standards.

• Prototyping and Iteration:
  Design, build, and iterate rapid interactive prototypes (from sketch to coded prototypes using the  Prototype Kit) to test hypotheses and communicate solutions.
• Service Architecture and Flow:
  Map end-to-end user journeys, task models, wireframes, and interface designs across both digital and non-digital touchpoints.
• User-Centred Design:
  Work in lockstep with User Researchers to observe usability testing, synthesize research findings, and make evidence-based design iterations.
• Design Systems and Accessibility:
  Implement and contribute to the  Design System, ensuring all interactions comply with WCAG 2.2 AA accessibility standards.
• Facilitation and Alignment:
  Lead co-design workshops, design crits, and cross-functional design sessions to align product managers, developers, and policy stakeholders around user needs.

• Proven experience delivering user-centred interaction design within agile, multidisciplinary product teams.
• Hands-on proficiency with design and prototyping tools (Figma, Sketch) and rapid prototyping workflows.
• Strong commitment to accessibility, inclusivity, and assisted-digital user needs.
• Solid grasp of core interaction fundamentals: layout, typography, micro-copy, and systemic consistency.
• Ability to articulate design decisions clearly and influence non-design stakeholders with evidence-based rationale.
• Experience facilitating workshops and design-thinking sessions with cross-functional teams.

• Experience working within the UK public sector and familiarity with the GDS Service Standard and  Design System.
• Ability to prototype directly in code using HTML/CSS/JavaScript or the  Prototype Kit.
• Understanding of technical constraints, API boundaries, and basic data models to ensure feasible designs.