More jobs:
Hybrid Tech-Driven CSM SMBs | Onboarding
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2025-12-23
Listing for:
Willo®
Full Time
position Listed on 2025-12-23
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
A candidate assessment platform is seeking a Customer Success Manager to oversee tech-touch success for their SMB customers. The role involves managing onboarding, retention efforts, and identifying upsell opportunities through data-driven insights. Applicants should have at least 2 years of experience in Customer Success or account management within a SaaS environment, strong analytical skills, and excellent communication skills. This position offers the flexibility of hybrid working and focuses on delivering a delightful experience for customers.
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