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Customer Service Rep Customer Success Mgr./ CSM Bilingual HelpDesk/Support

Hybrid Inbound Banking Advisor - Customer Care

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Co-operative Bank plc
Full Time position
Listed on 2026-02-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A reputable bank in the UK is seeking Customer Service Advisors to handle inbound calls, identify customer banking needs, and provide exceptional service. The role requires strong customer-facing skills and the ability to work in a fast-paced environment. Benefits include 27 days holiday rising to 30 with service, weekend pay premiums, and opportunities for upskilling. Initial training will be provided, and the position offers a hybrid working model after training.
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