Customer Service Administrator

Location: Swinton

Customer Service Administrator

£26,000

Salford Area

Expanding Business

Excellent opportunity to join this expanding business who are seeking an experienced Customer Service Administrator to join their busy team. We are looking for candidates with an excellent telephone manner who are used to handling a high volume of calls.

Key responsibilities for the Customer Service Administrator will include;

* Responsible for taking a high volume of incoming calls

* Contacting clients to confirm appointments

* Act as first point of contact for clients over the phone

* Dealing with queries from residents

* Booking and rescheduling appointments

* Managing a busy inbox

* Use of CRM system to update and track activity

* General ad hoc duties within the business to support the team

Key skills required for the Customer Service Administrator will include;

* Strong knowledge and experience with Microsoft Word & Excel

* Good communication skills and excellent phone manner

* Ability to work as part of a busy team

* Experience using CRM systems

* Good attention to detail

Customer Service Administrator | Salford | £26,000 | Permanent

Please note due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 7 days of your application then unfortunately you have been unsuccessful.

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