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Customer Success Mgr./ CSM HelpDesk/Support

Fan Support Specialist – Ticketing & Membership

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: City Football Group
Full Time position
Listed on 2026-02-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A prominent football organization in Manchester is seeking a Fan Support Co‑ordinator. This full-time role involves providing exceptional support to fans via email, phone, and in-person for ticketing and membership services. Candidates should have at least 1 year of experience in customer service, strong communication skills, and a passion for fan engagement. Employees will enjoy benefits like 26 days of annual leave, a bonus, and health benefits while contributing to an energetic team environment.
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