Hybrid Complaints Specialist – Tech Insurance

A leading customer service company in Manchester seeks a Complaints Handler to manage customer complaints regarding mobile phone and technology insurance. The ideal candidate will have experience in complaints handling, a strong understanding of FCA regulations, and excellent problem-solving skills. You will conduct investigations, document outcomes, and ensure compliance with regulatory standards. This hybrid role requires working a minimum of three days a week on-site.

Competitive salary starting from £26,442. Benefits include a 28-day annual leave and various employee perks.
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