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Customer Service Rep Customer Success Mgr./ CSM HelpDesk/Support Bilingual

Customer Experience & Process Improvement Specialist

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: NatWest Group
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
A leading bank in the UK is looking for a Customer Service Advisor to deliver excellent service and support customers in their queries. This role involves responding to initial contacts, identifying performance barriers, and suggesting improvements. Ideal candidates will have frontline customer service experience in the financial services sector, strong organizational skills, and an understanding of contact centre operations. Join a dynamic team where you can hone your analytical skills and improve service efficiency.
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