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Customer Service Rep Customer Success Mgr./ CSM

Customer Retention & Upgrade Specialist

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Johnson Controls
Full Time position
Listed on 2026-03-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading technology firm in Manchester is looking for a Customer Retentions Advisor. This role focuses on retaining customers by helping them understand the value of their home security systems. Ideal candidates will have a passion for customer advocacy, strong negotiation skills, and a background in customer service. The position offers competitive salary, a lucrative bonus scheme, and extensive career development opportunities, among other benefits.
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