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French Escalations Specialist – Regulated , Hybrid
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-03-06
Listing for:
Deliveroo
Full Time
position Listed on 2026-03-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
A leading food delivery service is seeking a French Customer Care Agent to join their Global Escalations Team in Manchester. This hybrid role involves managing high-priority complaints, liaising with stakeholders to resolve disputes, and mentoring junior staff. The ideal candidate is fluent in English and French, has experience in complaints handling, and possesses strong analytical and conflict resolution skills. You will play a key role in enhancing service excellence and operational improvements while working in an inclusive culture.
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