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Bilingual Customer Service Rep

Bilingual Escalations Specialist – French​/English

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: DELIVEROO
Full Time position
Listed on 2026-03-07
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A food delivery service in Manchester seeks a French Customer Care Agent to resolve high-priority complaints and ensure customer satisfaction. This hybrid position demands fluency in both English and French, conflict resolution skills, and prior experience in senior complaints handling. You will engage with customers, riders, and partners to deliver top-notch support and drive continuous improvement in service quality. If you are passionate about making a difference in customer care and thrive in a fast-paced environment, apply now.
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