Senior Global Escalations Specialist

A food delivery company is seeking a Senior Agent for its Global Escalations team in Manchester. This role involves managing complex customer complaints, acting as an escalation point, and ensuring compliance with industry regulations. Successful candidates will have proven experience in a complaints handling role, excellent communication skills, and a strong focus on customer service. The position requires a hybrid work model with attendance in the office approximately three days a week.

Join a passionate team committed to delivering exceptional customer experiences.
#J-18808-Ljbffr