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Customer Service Rep

Resident Liaison Specialist - Construction Projects

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Thomas Gray Ltd
Full Time position
Listed on 2026-03-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
An emerging contractor is seeking a Resident Liaison Officer for projects in the Midlands and Northwest. The ideal candidate will manage communications between residents and contractors, ensuring tenant information is up-to-date and managing access to properties. This role requires strong customer support skills and the ability to resolve complaints effectively. A proactive approach to tenant engagement and scheduling visits is essential for maintaining project flow and minimal disruption.
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