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Senior Escalations Agent - Arabic; Global
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-03-07
Listing for:
Deliveroo
Full Time
position Listed on 2026-03-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
A customer-focused tech company is seeking a Senior Agent in Global Escalations in Manchester. The role involves managing and resolving complex customer complaints, ensuring compliance with regulations, while maintaining high customer experience standards. Ideal candidates will have strong negotiation skills, a background in complaints handling, and be able to thrive in a fast-paced environment. The position requires attendance in the office three days a week, providing a hybrid work model.
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Position Requirements
10+ Years
work experience
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