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Customer Loyalty & Retention Specialist
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-06-07
Listing for:
Johnson Controls, Inc.
Full Time
position Listed on 2026-06-07
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
Johnson Controls, Inc. is seeking a Customer Retentions Advisor in Manchester, England. This full-time role prioritizes customer loyalty by engaging customers in meaningful conversations and ensuring they see value in their home security systems. Responsibilities include improving retention rates and upgrading customers to the latest products available.
Ideal candidates should possess a passion for customer care, strong negotiation skills, and experience in customer service. The position offers a competitive salary alongside various enticing benefits.
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