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E-commerce Customer Experience & Ops Coordinator

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Broughton Group
Full Time position
Listed on 2026-06-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Ecommerce, Retail Associate/ Customer Service, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Broughton Group is seeking a Customer Service & Operations Coordinator for their Manchester City Centre office. This full-time role is perfect for someone eager to engage in both customer service and operational support within a dynamic e-commerce team.

You will be responsible for managing customer enquiries, handling returns, and supporting warehouse operations, ensuring a memorable experience for every customer.

This position offers the chance to join a growing fashion brand with a friendly and collaborative work environment.

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