Dedicated Cover Receptionist - Salford Quays

Step into the spotlight of one of the UK’s most vibrant creative and media hubs, where innovation meets energy every day. We are looking for a Dedicated Cover Receptionist to join our exceptional front‑of‑house team in Salford Quays, a dynamic destination buzzing with professionals, visitors, and opportunities.

You will become part of a team of 7 outstanding Rapport Ambassadors, working across five striking buildings that form the heart of this fast‑paced, future‑focused industry. As the first face people see and the lasting impression they take with them, your role will be pivotal in shaping every guest and client experience.

Type of contract:
Full‑time, Permanent.

Hours:

45 per week (Monday‑Friday, shift rota basis from 8AM to 7PM).

• Exclusive travel and grocery discounts, plus life assurance and cash rewards.
• Contributory pension scheme.
• Wellness programs, Employee Assistance Program, and digital GP services.
• Endless learning and development opportunities.
• WOW Awards for outstanding peers.
• One paid day off annually to support a cause you’re passionate about.

• Provide a warm, professional, and inclusive welcome to all stakeholders.
• Oversee visitor check‑ins, passes, and general enquiries with confidence and efficiency.
• Support the front‑of‑house team by providing seamless cover across multiple buildings, adapting easily to different environments.
• Liaise with security and facilities teams to help maintain a safe, organised, and welcoming reception space.
• Uphold high standards of presentation, ensuring the reception area always looks professional.
• Bring enthusiasm and attention to detail to every task, helping create an exceptional experience for everyone entering the building.

• Shares our Rapport values:
  Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
• Brings a natural warmth and confidence that makes every guest feel instantly welcome.
• Shows adaptability and positivity when moving between different teams and buildings.
• Takes pride in personal presentation and delivering a consistently professional image.
• Communicates clearly and respectfully with people from all backgrounds and walks of life.
• Approaches each day with reliability, curiosity, and a genuine desire to create great experiences.

We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.