Dedicated Cover Receptionist - Salford Quays Rapport Posted Salford

Step into the spotlight of one of the UK’s most vibrant creative and media hubs, where innovation meets energy every day.

We are looking for a Dedicated Cover Receptionist to join our exceptional front‑of‑house team in Salford Quays
, a dynamic destination buzzing with professionals, visitors, and opportunities. You will become part of a team of 7 outstanding Rapport Ambassadors, working across five striking buildings that form the heart of this fast‑paced, future‑focused industry.

As the first face people see and the lasting impression they take with them, your role will be pivotal in shaping every guest and client experience. From welcoming visitors with warmth and professionalism to ensuring smooth, seamless service across 5 sites, you will be at the centre of it all, connecting people, spaces, and moments in one of the most inspiring environments in the country.

Type of contract: Full‑time, Permanent

Hours: 45 per week (Monday‑Friday, shift rota basis from 8 AM to 7 PM)

• Financial freedom:
  Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
• Secure your future:
  Benefit from a contributory pension scheme for a stable financial tomorrow.
• Health matters:
  Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
• Thrive personally & professionally:
  Unlock endless learning and development opportunities to elevate your career!
• Celebrate excellence:
  Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give back to community:
  Take one paid day off annually to support a cause you’re passionate about!

• Provide a warm, professional, and inclusive welcome to all stakeholders, ensuring every interaction leaves a positive impression.
• Oversee visitor check‑ins, passes, and general enquiries with confidence and efficiency.
• Support the front‑of‑house team by providing seamless cover across multiple buildings, adapting easily to different environments.
• Liaise with security and facilities teams to help maintain a safe, organised, and welcoming reception space.
• Uphold high standards of presentation, ensuring the reception area always looks professional.
• Bring enthusiasm and attention to detail to every task, helping create an exceptional experience for everyone entering the building.

• Share our Rapport values:
  Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
• Bring a natural warmth and confidence that makes every guest feel instantly welcome.
• Show adaptability and positivity when moving between different teams and buildings.
• Take pride in personal presentation and delivering a consistently professional image.
• Communicate clearly and respectfully with people from all backgrounds and walks of life.
• Approach each day with reliability, curiosity, and a genuine desire to create great experiences.

Rapport Guest Services is a multi‑award‑winning company, delivering front‑and‑back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people‑first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at