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Hybrid Banking Support Specialist – First-Call Resolution

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Zopa Bank Limited
Full Time position
Listed on 2026-06-15
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Zopa Bank Limited is looking for a Customer Service Specialist in Manchester, dedicated to delivering exceptional service to customers. This hybrid role involves answering calls and using live chat, all while working in a high-paced environment.

Applicants should possess experience in customer service, preferably within financial services. Excellent communication skills and the ability to adapt to changing priorities are essential. The position requires attendance at the Manchester office three days a week.

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