Service Improvement Lead - Dynamics 365 & Customer Experience
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-06-15
Listing for:
Pertemps Leicester
Contract
position Listed on 2026-06-15
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Pertemps Leicester is seeking an experienced Service Improvement Lead for an initial 4-month contract based in Leicester. This hybrid role involves solving operational challenges, improving customer journeys, and driving service improvements.
The successful candidate will support the operational recovery and optimisation of Microsoft Dynamics 365, working closely with customer service and technology teams to enhance performance across all channels.
If you have hands-on experience with Microsoft Dynamics and strong analytical skills, this is a fantastic opportunity to make an immediate impact.
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