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Head of Customer Experience, Risk & Fraud

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: AJ Bell Management Limited
Full Time position
Listed on 2026-06-15
Job specializations:
  • Customer Service/HelpDesk
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below

AJ Bell Management Limited in Manchester is seeking a Head of Customer Support to drive operational excellence within our Customer Services function. This role demands strong leadership, governance, operational oversight, and a focus on customer outcomes in a regulated financial services environment.

The successful candidate will lead the Operational Fraud team, enhance reporting across Customer Services, and ensure high-quality service delivery while meeting regulatory obligations. Join us to make a significant impact!

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