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Hybrid Customer Service Leader: CX & Operations

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: CHEP
Full Time position
Listed on 2026-06-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Bilingual, Event Manager / Planner, Client Relationship Manager
  • Management
    Event Manager / Planner, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below

CHEP in Manchester is seeking a Customer Service Leader to mentor and manage a team of Customer Service Executives. You'll drive customer service excellence, implement process improvements, and oversee daily operations to enhance the customer experience.

The successful candidate will have strong people management skills, proven experience in customer service leadership, and a data-driven mindset. The hybrid work model allows for a flexible work balance, supporting a diverse and inclusive workforce.

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