Service Coordinator

Service Co-ordinator
- Erith
- Monday to Friday - 07:30-17:00 - 40 hours per week

Speedy are the UK's leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every job!

Due to continued growth we are looking to recruit a Service Coordinator with knowledge of customer services and coordination to effectively manage all aspects of the mobile Service Engineers work schedules and deal with all onsite service issues as reported by the customers.

As a Service Coordinator you'll be the front line of our customer interaction, processing customer orders, ensuring their every need is catered for and every question answered. You will deal with any issues that may arise and will be vital in ensuring that our customers know they are receiving the first class customer service that make us the best in our sector to do business with.

You will be joining the team at an exciting time, helping to continue our growth and delivering first class customer service.

• Great telephone manner
• Excellent organisational and time management
• Strong customer focus
• Ability to adapt to new situations
• Able to work towards target and KPIs
• A desire to learn and expand product knowledge
• And have the personality and drive to sell our products
• Previous hire experience is desirable
• Ability to support your business unit/team to deliver our ESG Strategy
  - Decade to Deliver.

• 26 days holiday (plus bank holidays)
• Life assurance
• Pension Scheme
• Canteen facilities
• 95% discount across the Speedy brand
• Opportunities for training, development and career progression
• My Staff Shop: discounts and offers for shopping etc. across many suppliers
• Green Commute Initiative:
  Work scheme for cycling
• PAM
  - Employee Assistance Program (EAP):
  Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management

We are an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.