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Hybrid Banking Support Specialist: First‑Call Resolver
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-06-21
Listing for:
Zopa Bank
Full Time
position Listed on 2026-06-21
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Bank Customer Service -
Finance & Banking
Bank Customer Service
Job Description & How to Apply Below
Zopa Bank is looking for a Customer Service Specialist to enhance customer experiences through various banking channels. The role requires exceptional communication skills and the ability to resolve queries efficiently. This position operates on a hybrid model, with office work required Monday to Wednesday and the option to work remotely flexibly.
The ideal candidate should have previous customer service experience in banking or financial services. You will participate in initiatives aimed at improving customer service and will work closely with other teams to ensure client needs are met.
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